Mix and Match

Shipping policy

Shipping Policy

Effective Date: July 2026

Thank you for shopping with SN Beauty (Sheev Natural). We are committed to delivering your skincare products safely and on time. Please read our Shipping Policy below.

1. Order Processing

All orders are processed within 24 hours of successful payment confirmation. Orders placed on Sundays or public holidays will be processed on the next business day.

2. Shipping Coverage

We currently ship products across India. At this time, international shipping is not available.

3. Shipping Charges

Shipping charges are calculated automatically at checkout based on your delivery location. There is no minimum order value required to place an order.

4. Delivery Time

Delivery timelines may vary depending on your location and courier availability. Most orders are delivered within:

  • Metro Cities: 2–5 Business Days
  • Other Cities & Towns: 3–7 Business Days
  • Remote Areas: 5–10 Business Days

Actual delivery times may vary due to weather conditions, festivals, courier delays, or unforeseen circumstances.

5. Courier Partners

We work with trusted courier partners to ensure timely delivery. The courier service is selected automatically based on your delivery location to provide the best shipping experience.

6. Order Tracking

Once your order has been shipped, you will receive a tracking ID and shipping confirmation via email or SMS (where applicable), allowing you to track your shipment.

7. Delivery Attempts

Our courier partner will make delivery attempts according to their standard delivery policy. If the delivery cannot be completed due to an incorrect address, unavailable recipient, or any customer-related issue, additional shipping charges may apply for re-shipment.

8. Cash on Delivery (COD)

Cash on Delivery (COD) is currently not available. All orders must be prepaid using the available online payment methods.

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. SN Beauty will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information.

10. Damaged or Missing Packages

If your package arrives damaged or if any item is missing, please contact our customer support within 48 hours of delivery with your order number and clear photos of the package and product.

11. Changes to This Policy

SN Beauty reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page.

12. Contact Us

If you have any questions regarding shipping, please contact us:

SN Beauty (Sheev Natural)
08 Dev Campus, Simada Canal Road,
Surat, Gujarat, India

Email: sheevnatural@gmail.com
Customer Support: +91 97121 20514
Instagram: @sn_natural_beauty